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Code: BHMSO037
Through a reanalysis of real events, this book integrates recent thinking from psychology, resilience engineering, complexity theory and cybernetics.
Weight(kg):
0.70
$42.56 excl. btw
If human error only starts to explain how accidents happen in complex, adaptive systems, what does the rest of the explanation look like? And what can be done as a result? If complex systems are fundamentally different from merely complicated ones, what does this mean for us - the people who have to live and work in them?
Through a reanalysis of real events, this book integrates recent thinking from psychology, resilience engineering, complexity theory and cybernetics.
Intimidated? Don't be.
The result is a clear story of why people do what they do, how they mostly get it right, why they sometimes get it wrong, where safety really comes from, and why and how organisations need to fundamentally change their assumptions about people if they want to become safer.
Key features:
- How to improve operational safety via human behaviour
- How to manage human behaviour and motivate success
- Explores everyday issues of people at work and what can go wrong
- Practical guidance for all safety-critical industries
- Real-life stories
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UK Standard Delivery – Usually 2-3 days
UK Next Day Special Delivery – Next day before 1pm (Sundays Excluded)
UK Express Courier – Next working day before 5pm
Ireland Express Courier – Next working day before 5pm
Europe Economy Courier – Usually 5-7 days
Europe Express Courier – Usually 1-2 days
Worldwide Express Courier – Usually 2-5 days depending on your exact location
If you live in a remote area, a ‘remote area surcharge’ may be applicable when booking your order on with a courier service for dispatch. A remote area surcharge is an additional fee that is added by a courier service for delivery to a remote location. We will always contact you about this should it ever happen, as it is not a fee that applies during the checkout phase of the online ordering process, but you will be expected to pay it should you wish to receive your order.
Orders placed with us will be dispatched within one to two working days. Dispatch is dependent upon the time when the order is received and provided that all goods ordered are immediately available. If any items are temporarily out of stock, we will endeavour to dispatch the complete order within 7 working days. We always endeavour to ship complete orders and try our best not to ship part orders as a general rule, but on occasion this rule may have grounds for it to be broken due to the varying nature of orders received. We will always try our best to communicate the status of your order should any issue arise that we feel you need to be made aware of.
