East Coast Pilot

FREE DELIVERY for non-trade customers for orders £75 or over to any address in the UK or Ireland.

UK Standard Delivery – Usually 2-3 days

UK Next Day Special Delivery – Next day before 1pm (Sundays Excluded)

UK Express Courier – Next working day before 5pm

Ireland Express Courier – Next working day before 5pm

Europe Economy Courier – Usually 5-7 days

Europe Express Courier – Usually 1-2 days

Worldwide Express Courier – Usually 2-5 days depending on your exact location

If you live in a remote area, a ‘remote area surcharge’ may be applicable when booking your order on with a courier service for dispatch. A remote area surcharge is an additional fee that is added by a courier service for delivery to a remote location. We will always contact you about this should it ever happen, as it is not a fee that applies during the checkout phase of the online ordering process, but you will be expected to pay it should you wish to receive your order.

Orders placed with us will be dispatched within one to two working days. Dispatch is dependent upon the time when the order is received and provided that all goods ordered are immediately available. If any items are temporarily out of stock, we will endeavour to dispatch the complete order within 7 working days. We always endeavour to ship complete orders and try our best not to ship part orders as a general rule, but on occasion this rule may have grounds for it to be broken due to the varying nature of orders received. We will always try our best to communicate the status of your order should any issue arise that we feel you need to be made aware of.